What Level of Accounting Expertise Does Your Business Actually Need?
You're running a $7 million business. Your bookkeeper sends you monthly reports, but when you need to decide whether to hire three new salespeople, you can't get a straight answer about whether you can afford it. You ask about cash flow. They send you a bank balance. You ask about profitability by product line. Silence.
Most businesses either overpay for financial expertise they don't use or underpay and miss growth opportunities because they can't see what's actually happening. The problem isn't finding good accounting help. It's knowing what level of support your business actually needs right now.
This article gives you a framework for matching accounting support to your revenue stage and complexity. No sales pitch. Just a diagnostic tool you can use today to figure out if you're set up properly or if you've outgrown your current setup.
The Financial Hierarchy: Where Your Business Actually Is
Think of financial management like building a house. You can't install the roof before you've poured the foundation. You can't wire smart home systems before you've got walls.
The hierarchy of accounting organises financial support into seven levels, from basic transaction recording to strategic planning. You can't skip levels. A business trying to do profit optimisation without accurate monthly financial statements is building on sand.
Here's what matters: knowing which level you're at and which level you need to reach next. The three levels below work as a diagnostic tool. Read them and figure out where you actually are, not where you think you should be.
Level 1-2: Bookkeeping and compliance (you're just keeping the lights on)
This level covers transaction recording, invoicing, payroll, and basic tax compliance. It's foundational work. You can't build a strategy without accurate books first.
You're at this level if you're focused on staying compliant, not on growth decisions. Can you answer these questions: Are invoices sent on time? Are bills paid? Is payroll correct? Is tax filing handled?
If those questions stress you out, you're not ready for strategic planning. You need solid bookkeeping first.
Don't dismiss this level as unimportant. It's critical. But it's not sufficient for scaling. Bookkeeping tells you what happened. It doesn't tell you what to do next.
Level 3-4: Financial reporting and internal controls (you can see what's happening)
This level includes monthly financial statements, cash flow tracking, and budget versus actual analysis. The shift here is from recording history to understanding your current financial position.
Rolling financial predictions beat static annual budgets for real-time decision making. When market conditions change or a major client delays payment, you need to see the impact immediately, not in three months when you review the annual plan.
Robust financial systems and efficient processes become critical at this stage. You're building the infrastructure that lets you scale without chaos. Internal controls mean you're not scrambling to find receipts or wondering if someone's paying the same invoice twice.
Level 5-7: Strategic planning and profit optimisation (you're driving growth)
This is where accounting becomes a growth driver, not just scorekeeping. You're analysing KPIs, optimising profit margins, calculating customer lifetime value, and running scenario planning.
Understanding profit margins and KPIs enables data-driven decisions that fuel expansion. You're not asking "what happened?" You're asking, "What should we do next?"
Example: You're considering opening a second location. At this level, you can model the cash flow impact, calculate breakeven timing, and stress-test the decision against different revenue scenarios. You're deciding with data, not hope.
Match Your Revenue Stage to the Right Accounting Support
The revenue stage is a useful proxy for complexity and accounting needs. It's not perfect. A $5 million SaaS business has different needs than a $5 million construction company. But revenue gives you a starting framework.
$2M-$10M: When a bookkeeper stops being enough
Basic bookkeeping works until you need forward-looking insights. At this stage, you can't answer cash flow questions. You can't model growth scenarios. You're reactive, not proactive.
What breaks: You're at $5 million and want to hire three salespeople. Your bookkeeper can tell you last month's revenue. They can't tell you if you'll have cash to cover those salaries in six months if sales ramp more slowly than expected.
This is when you need someone who can interpret financials, not just record them. You need analysis, not just data entry.
$10M-$25M: The controller vs. fractional CFO decision
Many businesses need both. A controller handles financial oversight and reporting. A fractional CFO handles strategic planning. Different functions.
The controller ensures your monthly financials are accurate, your cash flow is tracked, and your internal controls are solid. The CFO helps you decide whether to raise capital, which markets to enter, and how to structure your pricing.
Strong cash flow management becomes essential for sustainable scaling at this stage. You're making bigger bets. The margin for error shrinks. Poor cash flow management causes more business failures than lack of profitability.
Don't treat this as either/or. Understand what each role does and decide which gaps you need to fill first. If you're considering working with specialists, Tullastone can help you determine the right structure for your growth stage.
$25M-$50M: Building a finance team that scales with you
You're no longer making individual hires. You're building a finance function with multiple roles: bookkeeper or AP/AR specialist, controller, CFO or fractional CFO.
Organisational structure and talent acquisition heavily impact business success at this level. You need people who can handle increasing complexity without creating bottlenecks.
The common mistake: trying to have one person do everything. Your controller shouldn't be processing invoices. Your CFO shouldn't be reconciling bank accounts. When roles blur, nothing gets done well.
Red Flags You've Outgrown Your Current Setup
Revenue bands are useful, but the real test is day-to-day decision making. When your finance support is too light, you feel it in the moments that matter: hiring, pricing, cash flow, and tax. These are the clearest signals that you’ve outgrown what you have.
You can't answer basic questions about cash flow or profitability
Can you answer these questions right now: What's your cash runway? What's your profit by product line? What's the breakeven point on hiring two new people?
If these questions take more than a day to answer, your financial systems are inadequate. You're flying blind.
This creates missed opportunities. You can't evaluate growth investments without this data. A competitor moves faster because they can model decisions in hours, not weeks.
Tax time is a scramble (or you're overpaying)
Two extremes signal problems. First: chaotic tax prep because your records are messy. Second: overpaying taxes because no one is doing strategic tax planning.
Good accounting means tax prep is smooth and you're optimising your tax position. Not minimising at all costs. Optimizing. There's a difference.
Businesses with strong accounting foundations are more likely to achieve sustainable growth. Tax planning is part of that foundation.
You're making decisions based on gut feel, not data
Gut feel matters. It should be validated by financial data, not replace it.
Examples: You're changing pricing without modeling the margin impact. You're hiring without cash flow projections. You're expanding to a new market without scenario planning.
Reliance solely on basic tools without broader strategy limits growth potential. The data exists. You're just not using it. 80% of accounting firms report increasing client demand for financial planning and business strategy services. Businesses are realizing that decisions need data.
What to Expect at Each Level (And What It Costs)
Frame your accounting support as an investment in growth infrastructure. The ROI of proper financial support is the difference between guessing and knowing whether your financial support is working in all the right places.
Bookkeeper: $3K-$6K/month for transaction management
Managing your business finances, a bookkeeper will record transactions, reconcile accounts, handle accounts payable and receivable, oversee basic payroll, and prepare for tax filings. The effort required can vary significantly and is manageable for a bookkeeper.
Simpler businesses may find it straightforward, while more complexity arises if you manage multiple entities or intricate transactions.
What this doesn't include: Strategic advice. Financial analysis. Forward-looking planning. Cloud-based solutions at this level provide real-time reporting and automated data sync, but they don't interpret what the numbers mean.
Controller: $8K-$15K/month for financial oversight and reporting
This role involves a wide scope of duties, such as monthly financial statements, budget management, cash flow forecasting, internal controls, and team oversight. It acts as a bridge between bookkeeping and strategy, interpreting what the numbers truly mean. They help you understand why figures like your gross margin might be declining and pinpoint the reasons behind it.
The range: Fractional or outsourced at the lower end. Full-time in-house at the higher end. Don't confuse this with a CFO role. A controller is about accurate reporting and operational finance, not strategic planning.
Fractional CFO: $10K-$25K/month for strategic planning and growth
Scope: Financial strategy, growth modelling, fundraising preparation, KPI development, board-level financial guidance.
Fractional CFOs help with funding preparation, credible projections, and data-driven growth decisions. Advisors provide guidance from financial management to people strategies, supporting sustainable growth.
The range depends on engagement level. 10-20 hours per month versus 40+ hours per month. You're paying for strategic thinking as much as you are for the time.
If you're unsure which level fits your business or how to structure your finance function for growth, Tullastone specializes in helping businesses build scalable financial systems. Get in touch for a consultation.